Returns & Exchanges
At Reclaim Nation, we want you to be completely satisfied with your sustainable furniture choice. If your piece isn't the perfect fit for your home, we offer a straightforward 14-day return window for most items in their original condition.
Initiate Your Request
Contact our customer support team within 14 days of delivery via email with your order number and the reason for your return.
Prepare the Item
Carefully repackage your furniture in its original protective packaging to ensure it remains safe and undamaged during transit back to our warehouse.
Schedule Collection
Once approved, we will coordinate with our specialist furniture couriers to schedule a convenient collection date from your property.
Inspection and Refund
After our quality control team inspects the returned item, we will process your refund to the original payment method, minus any applicable collection fees.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing